_{Refund Policy}

_{Last Updated: November 2025}

_{This Refund Policy outlines how refunds are handled for HelloDeskHub subscriptions and services.}

_{1. Subscription Fees}

_{HelloDeskHub operates on a subscription-based model.}

_{All subscription fees are billed in advance}

_{Fees cover access to the platform, tools, and enabled features for the billing period}

_{2. No Refunds on Used Services}

_{All payments are non-refundable, including but not limited to:}

_{Monthly subscription fees}

_{Partial billing periods}

_{Usage-based charges (if applicable)}

_{Once access to the platform has been provided, refunds will not be issued.}

_{3. Cancellations}

_{You may cancel your subscription at any time.}

_{Cancellation prevents future billing}

_{Your access remains active until the end of the current billing period}

_{No refunds are issued for unused time}

_{4. Failed Payments}

_{If a payment fails:}

_{Your account may be temporarily suspended}

_{Continued non-payment may result in account termination}

_{You remain responsible for any outstanding balances or usage charges incurred}

_{5. Usage-Based Charges (If Enabled)}

_{Some services may include usage-based charges (such as messaging, call minutes, or third-party service fees).}

_{Usage charges are non-refundable}

_{You are responsible for monitoring your usage}

_{Charges are passed through from third-party providers}

_{6. Exceptional Circumstances}

_{Refunds may be considered only if:}

_{Required by law}

_{A billing error occurred due to our fault}

_{Any exceptions are granted at HelloDeskHub’s sole discretion.}

_{7. Policy Changes}

_{We reserve the right to update this Refund Policy at any time. Continued use of the platform constitutes acceptance of the updated policy.}

_{8. Contact}

_{For billing or refund-related questions, please contact us through the official HelloDeskHub support channels.}